Customs Information

When ordering goods from Arran Events for delivery outside of the European Union, you may be subject to import duties and taxes which are levied once the package reaches your country.

Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Arran Events, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

Generally, customs forms for international packages will list the value of the contents of your order by product type. For instance, orders containing CDs, videos, and books will generally be listed in a way similar to the following example :

  • Books value £29.55
  • CD value £9.95
  • Video value: £39.95

Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers and customers dispatching products internationally to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.

Also, we may provide certain order, delivery and product information, such as titles, to our international carriers and such information may be communicated by the carriers to customs authorities in order to facilitate customs clearance and comply with local laws.

If the order is a gift, the package is marked "Gift" but the cost of the item is still stated on the customs form. Customs authorities require us to state the value of the gift item directly on the package.



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